FAQs
What is the HebeHalo LED Light Therapy Mask?
The HebeHalo LED Light Therapy Mask is a flexible silicone mask designed to bring LED light therapy into your at-home skincare routine. It features four targeted wavelengths — 630nm red light, 850nm near-infrared light, 460nm blue light and 590nm yellow light — allowing you to tailor your session to your skincare goals.
What do the four wavelengths do?
Each wavelength has been selected for a different skincare purpose:
630nm Red Light supports collagen production and helps improve the appearance of skin firmness, fine lines and overall tone.
850nm Near-Infrared Light penetrates more deeply and supports skin recovery, rejuvenation and overall skin health.
460nm Blue Light helps target acne-causing bacteria and supports clearer-looking skin and reduced breakouts.
590nm Yellow Light helps calm the appearance of redness and irritation and supports a more even-looking complexion.
How long should I use my HebeHalo mask?
HebeHalo offers adjustable treatment times of 5, 10, 15 and 20 minutes, with a default 10-minute session. We recommend following the instructions provided with your mask and introducing LED light therapy gradually into your skincare routine.
Does the mask have different intensity levels?
Yes. HebeHalo features three adjustable intensity levels, allowing you to select the setting that feels most comfortable for you.
Is LED light therapy painful?
LED light therapy is non-invasive and designed to be a comfortable, fuss-free addition to your skincare routine. It doesn't involve needles, abrasives or topical treatments.
When will I see results?
Skincare results vary from person to person and depend on factors such as your skin, your skincare goals and how consistently the mask is used. LED light therapy is intended to complement an ongoing skincare routine rather than provide an overnight result.
How long will my order take to arrive?
Please allow up to 14 business days for delivery. You can find more information on our Shipping & Delivery page.
Can I return my HebeHalo mask?
Due to the personal-use nature of the mask and for hygiene reasons, change-of-mind returns aren't accepted once the product has been opened or used. This doesn't affect your rights if there is a problem with your product. Please see our Returns & Refunds page for full details.
How can I contact HebeHalo?
You can contact us through our Contact Us page. Send us your details and enquiry and we'll get back to you as soon as possible.